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Login Issues

If you are having trouble logging into your online class, please view the How to login video tutorial.

If you continue to have trouble logging into JetNet, contact the JCC Solution Center. They can get your account working for you. The Solution Center can also assist you with login issues with eServices or your JCC Email account as well as answer technical questions about JetNet, such as how to upload a file to your class.

JCC Solution Center Contact Information

Website: http://www.jccmi.edu/infotech/solcen.htm

Location: William Atkinson Hall, Room 203 (2nd floor)

Phone: (517) 796-8639

Email: jccsolutioncenter@jccmi.edu

Tutorials

Many video tutorials are available in the Student Union course (available in your "My Courses" block). These provide step-by-step instructions to complete many of the more common tasks in JetNet.

There is also a page of Frequently Asked Questions (FAQs) that may provide the answers that you are looking for. Click here to view the FAQs.

Profile

Your JetNet profile can be updated and changed if you click the link with your name at the top of any JetNet screen. You can also get to your profile by clicking the "Profile" link on the left side of your screen in any course. You can change your discussion forum preferences, upload a picture and more when editing your Profile. Remember that your profile is public to other JetNet users.

Last modified: Friday, November 1, 2013, 3:40 PM